Built for Papa

We built this for Papa

This isn't a slide deck. It's a working AI agent that helps schedule visits, explains Papa Pal services, guides enrollment, and answers real member questions. Try it.

Or call the AI agent

Try the Chat Agent

Ask about scheduling a Papa Pal visit, eligibility, what a Pal can help with, or anything a member might need support with.

Click the chat icon in the bottom right corner

In production, the widget's appearance and behavior are fully customizable to match your brand.

Try the Voice Agent

Same AI, same knowledge -- just over the phone. Call to experience what your members would hear.

(213) 845-8639

US number • Available 24/7

In production, voice connects to a number of your choice with custom hold music and routing.

What Lorikeet can deliver for Papa

Built around real member scenarios -- scheduling visits, explaining Pal services, guiding enrollment, and supporting older adults and their families.

All channels available

Voice, chat, and email -- reaching members where they are, whether they prefer calling, typing, or writing in. Same AI, same warmth, every channel.

24/7 availability

Always-on support for members and caregivers. No waiting for business hours when a family member needs help scheduling a visit or understanding their benefits.

Compliance built-in

No medical advice. Vulnerability detection. Empathy-first responses for elderly members. Every interaction stays safe, warm, and within your policies.

Deep service knowledge

Scheduling visits, explaining Papa Pal services, checking eligibility -- all answered from real content. Not generic responses, real Papa knowledge.

Member-first design

Warm, patient, and accessible for older adults. The AI takes its time, uses clear language, and treats every member with the care they deserve.

Seamless handoffs

Routes to Papa Support when specialized help is needed. No dead ends, no frustration -- just a smooth transition to the right person.

How we built this for you

This demo? Built from scratch for Papa. Real logic for real scenarios.

1

Mapped your scenarios

Scheduling visits, explaining services, checking eligibility, handling safety questions -- all handled with dedicated support logic for your members.

2

Added your knowledge

Ready to connect to your member data, health plan APIs, and scheduling systems. This demo shows the experience -- yours will have real integrations.

3

Set the safety controls

Guardrails that actually work. No medical advice. No cold responses to lonely members. Ever.

4

Went live

Chat and voice are working right now. Ready to connect to your actual member data, health plan systems, and scheduling backend.

Ready to Add the World's Best CX AI?

Connected to your actual member data. Handling real support volume for health plan members, employees, and their families. This sandbox is just the start.

Finish Setting Up Your Sandbox